Replace expensive phone lines with a modern VoIP system — auto-attendant, mobile extensions, voicemail-to-email, and call recording. Professional installation and configuration by licensed technicians.
VoIP (Voice over Internet Protocol) transmits your phone calls as digital data over your existing internet connection — no copper phone lines required. For most Los Angeles businesses, this translates to lower monthly costs, more features, and a phone system that works across locations and devices.
A typical business switching from traditional phone lines to a hosted VoIP system saves $30–$60 per line per month. More importantly, you get features that legacy PBX systems charge thousands extra for: auto-attendant, call queues, voicemail-to-email, conference bridges, and a mobile app that makes your cell phone ring with your office number.
We handle everything. Protection Pros configures your VoIP system from network assessment through final handoff — including QoS setup on your router, IP phone configuration, call routing, and staff training.
We review your current phone system, call volume, number of extensions, and business requirements — including any call queue, IVR, or hunt group logic you need.
We specify the right hosted VoIP platform, hardware (desk phones or softphones), and network configuration — including QoS settings to prioritize voice traffic on your connection.
Physical phone installation, network configuration, provider provisioning, call routing setup, number porting coordination, and voicemail configuration — all handled by our technicians.
We train your team on the system features — transferring calls, checking voicemail, using the mobile app, and managing extensions — before we consider the job done.
A professional virtual receptionist greets callers and routes them to the right department or extension — no receptionist required for basic call routing.
Your office number rings on your smartphone. Take and make business calls from your cell without giving out your personal number — from anywhere with a data connection.
Voicemails are transcribed and delivered to your inbox as audio attachments — no dialing in to check messages, no missed callbacks.
Record calls on-demand or automatically for training, compliance, and dispute resolution. Recordings are stored and searchable in your admin portal.
Add or remove extensions instantly through your admin portal. No new hardware runs, no service calls — ideal for growing businesses or seasonal staffing changes.
Law firms, accounting offices, consultancies, and real estate brokerages — where call quality, call recording, and a professional auto-attendant make a measurable difference.
Patient call queues, appointment reminder integration, HIPAA-compliant voicemail options, and on-call routing for medical practices throughout the LA area.
Unified phone systems across all your locations — transfer calls between sites, share extensions, and manage everything from one admin portal regardless of how many addresses you operate from.
Simple, cost-effective phone systems for front-of-house and back-office — with the ability to route after-hours calls to a mobile device so you never miss a reservation or delivery call.
VoIP (Voice over Internet Protocol) phone systems transmit voice calls as digital data over your internet connection instead of traditional copper phone lines. For businesses, this means lower monthly costs, more features, and a phone system that works across locations and devices. Most Los Angeles businesses that switch to VoIP reduce their monthly phone costs by 30–60%.
In most cases, yes. VoIP requires a stable internet connection with sufficient bandwidth — generally about 100 Kbps per concurrent call. Most business internet connections in Long Beach and Los Angeles easily support this. During our free evaluation we assess your network infrastructure and confirm that your connection and router can prioritize voice traffic (QoS) for reliable call quality.
Not necessarily. If you have existing desk phones that are SIP-compatible, we can often configure them for your new VoIP system. For new deployments, we recommend PoE-powered IP desk phones — they plug directly into your Cat6 network with no separate power adapter. Softphones (apps on your computer or smartphone) are also an option and eliminate hardware costs entirely.
Yes. Number porting allows you to transfer your existing business phone numbers to your new VoIP system. The process typically takes 2–4 weeks and is handled through your VoIP provider. During the transition, your old numbers continue working so there is no gap in service.
Yes — when properly installed and configured. The key factors are a stable internet connection with QoS settings prioritizing voice traffic, appropriate VoIP-capable routers and switches, and a reputable hosted VoIP provider with redundant infrastructure. Protection Pros configures your entire network stack to ensure call quality meets business standards before we hand the system off.
Installation costs depend on the number of extensions, whether you need new hardware, and the complexity of your call routing configuration. Most small business VoIP deployments (5–15 extensions) run $500–$2,500 in installation costs. Monthly service fees through a hosted VoIP provider are typically $15–$35 per user — significantly less than traditional phone lines. Contact us for a free evaluation and written quote.
Contact Protection Pros for a free, no-obligation VoIP evaluation. We'll assess your current setup and show you exactly what a modern business phone system looks like — at no cost.
(562) 742-3330